Brisbane, Australia · technical work for small business

Technical work for small businesses.

Cairden Digital provides clearly scoped technical work for small businesses in Brisbane — website builds and fixes, Shopify and WordPress changes, automation of manual processes, reporting, and internal documentation. Every engagement begins with a written scope and an agreed price.

Scope not yet defined? Enquiries are welcome regardless. Where the work falls outside what Cairden Digital does, I will say so directly.

Services

Areas of work

  • Websites and landing pages — builds and fixes
  • Shopify and WordPress development
  • Deployments, domains, DNS and email records
  • Automation of repetitive manual processes
  • Spreadsheets and reporting
  • Internal business documentation and systems

Work outside this list is considered on its merits.

SCOPEWritten scope and price before work begins

CONTACTDirect contact throughout the engagement

LOCATIONBrisbane, Australia · remote work welcome

Engagements

Suitable work

A brief guide to the work Cairden Digital is suited to, and the work it is not.

Suitable

  • A specific problem, or a project with a defined endpoint.
  • A single point of accountability from first contact to handover.
  • Scope and price agreed before work begins.
  • Web, Shopify, WordPress, automation, reporting or documentation.
  • Work that needs resolving, where the exact scope is not yet defined.

Outside scope

  • Large ongoing builds, or work requiring a development team.
  • Licensed or certified advice — legal, financial or engineering.
  • On-call cover or contracted response times.
  • Work expected to begin before the deliverable is agreed.

Process

How it works

Three steps, from first contact to handover.

01

Describe the problem

A short description, a link or a screenshot. Where possible I reproduce the problem before quoting.

02

Scope and price confirmed

What is included, what is not, and the cost — in writing, before work begins.

03

Delivery and handover

The completed work, together with the access, files and notes needed to maintain it independently.

Scope of service

Scope and limitations

Cairden Digital is an independent one-person practice. Stated plainly, so there is no ambiguity later.

No licensed or certified advice — legal, financial, engineering or compliance.

No guarantees are made regarding search rankings, traffic or sales results.

No on-call cover, contracted response times or 24/7 support.

No work begins before scope and price are agreed in writing.

Enquiries

Make an enquiry.

Email is the best first step. A brief description is enough; I will follow up for any further detail.

Where the work is outside what I can deliver well, or the cost would outweigh the benefit to you, I will say so rather than quote.

  • The problem, or the work required
  • A link to the site, store or file
  • Anything already attempted
  • Any date the work must be completed by

Please do not include passwords or account credentials in a first email. Where access is required, it will be arranged securely.

malcolm@cairden.com.au

Malcolm Ferguson · Brisbane · 0479 056 285

Make an enquiry